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Keen: Products & Services

Keen is a trusted online website that gives its users advice by phone as well as via chat using new age methods such as Tarot Cards and Astrology.  Keen's speciality is providing psychic advice to its callers.  The great thing about Keen is that all their psychics and experts charge different rates for their services so you have many options to choose from and you can choose the psychic or practitioner you feel comfortable with using the best means you find to be effective to provide you with psychic advice on life, love, and anything else your heart desires.

Keen: Company Background

Keen Customer Service can be contacted for questions, comments, or issues by calling them at (800) ASK-KEEN.  You may also contact the website for any questions, comments, or other issues by using this contact formKeen is located at 182 Howard Street, Suite 826 in San Francisco, California.  Their fax number is (415) 248-4100. 

Keen: Customer Feedback & Reviews

Keen has received a 5 star rating on Alexa based on 11 reviews. According to Psychic Readings Review, Keen is highly recommended and it is the best in the psychics industry.  In addition, Keen is ranked in the top 3 at 3 on Five Star Site, where reviewers give the site 4 out of 5 stars. 

Keen: Business Credibility & Trustworthiness

Keen is not a Better Business Bureau (BBB) Accredited Business.  Although the company is listed on The BBB website, the company has received no grade due to insufficient information received or researched by The BBB.  The company is listed with The BBB as being located at 182 Howard Street, Suite 826 in San Francisco, California.  The site's fax number is listed in The BBB listing, also.  The fax number to the business is (415) 248-4100.

Keen: Website Popularity & Google Ranking is ranked in the top 20,000 websites in the United States, according to Alexa Traffic Rankings.  They rank in at  17,448.  Globally, is ranked at 4,365, according to The Alexa Traffic Ranking Scale has 2,269 other websites that link into their own. has a Google Page Rank of 6 out of a possible 10 points. 

Keen: Social Media Presence

Keen maintains a Facebook account page with 2,527 likes awarded to it by friends, fans, and loyal customers.  You can locate The Official Keen Twitter Feed hereKeen has tweeted a total of 3,488 times.  Keen is following 243 other Twitter followers and they have 1,007 followers on Twitter.  Many pins are present on Pinterest regarding Keen, but they have no Pinterest profile of their own. 

Keen: Website Security & Safety

Keen's website has been assessed for safety measures and was found to be safe by Google Safebrowsing.  The trusted Google Safebrowsing diagnostic tool tested 74 pages over the past 90 days of which no pages resulted in malicious software being downloaded and installed without user consent. The last time Google Safebrowsing visited was on October 25, 2012. 

Keen: Pricing & Packages

Keen has several different experts on many different new age subjects as well as psychics who do readings.  Each practitioner charges a different rate so if you shop around looking for the type of service within the Keen website, you can find the rates you feel comfortable with.  You are charged by minute intervals the same way you might pay to use an 800 number and are prompted when you need to add more money to continue your call if necessary.

Keen: Shipping Rates & Policies

No shipping policy.

Keen: Payment Methods Accepted

Keen accepts the many convenient payment methods listed below.

Credit Cards

  • Visa
  • MasterCard
  • American Express

Debit Cards

  • Visa
  • MasterCard

Check Cards

  • Visa
  • MasterCard

ATM Cards

  • Visa
  • MasterCard

Other Payment Methods

You can save money using Keen by perusing the coupon websites below for coupons for redemption on Keen.

Keen: Returns, Refunds & Exchange Policy

Keen Satisfaction Guarantee

Keen will credit your member account for the amount of a transaction, up to $25 if you had a bad experience using their services. 

To receive a refund, they ask that you do the following:

  • Leave detailed, written feedback on the Advisor's feedback page describing why the conversation was unsatisfactory.
  • Give the Advisor a one-star feedback rating.
  • Submit a customer support requestwithin seventy-two hours of the transaction for which you'd like to be credited.
    • Include the transaction details as well including: time, date and amount when submitting your refund request.
Keen: Product images & screenshots
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